Welcome to Qvalent

Qvalent is a wholly owned subsidiary of the Westpac Banking Corporation.

Qvalent provides web-based software and support services that enable organisations operating in the public, private and not-for-profit sectors to streamline financial business processes such as accounts payable, accounts receivable and superannuation.

About Qvalent

Represented in Australia since 1997, Qvalent Pty Ltd is 100% owned by Westpac Banking Corporation. Qvalent's offices are located in Newcastle where our team of software engineers and analysts develop and support all products in-house.

Qvalent provides web-based software and support services that enable medium to large enterprises operating in the public, private and not-for-profit sectors to streamline financial business processes such as accounts payable, accounts receivable and superannuation.

These solutions are available seamlessly within Australia and New Zealand. Qvalent's products are fully integrated with the banking systems providing access to all payment channels including credit cards and direct entry. Qvalent has enabled large corporate clients and provides consulting, implementation and on-going support services.

Qvalent treats security as a prime concern. As Qvalent is a 100% wholly owned subsidiary of the Westpac Banking Corporation, it must conform to all Westpac security policies. This is to ensure that the Customer's and Westpac's data is secure, no insecure network applications are used and all communications between Qvalent applications themselves or external applications are carried out over secure links. In addition, all financial data transmitted between Qvalent (Westpac) must be encrypted and digitally signed for both the customer and Westpac's protection.

Qvalent meets the requirements of the Payment Card Industry Data Security Standard (PCIDSS).

Get notified of any maintenance windows and system availability updates. Service Status
Qvalent Pty Ltd is a wholly owned subsidiary of the Westpac Banking Corporation. Find out More
Assistance with technical issues related to the Qvalent product suite. Technical Support
Our Products
Q
Quickstream
A secure online solution that presents invoices, accepts payments and allows for user-friendly online queries.
PW
PayWay
Westpac hosted PayWay is the easiest way to take payments on your website with the least technical hassle.
QS
QuickSuper
QuickSuper provides a secure way to manage payments and administration of employee super contributions online.
PP
PaymentsPlus
A secure, efficient and cost-effective way to manage your payments that removes the need for manual processing.
Qvalent Support

Banking Enquiries
For all banking enquiries, the first point of contact is your Westpac Client Enquiry Manager. They will be available during normal business hours.

Quickstream - Business Hours
The Quickstream help desk is attended 7am - 6pm AEST Monday - Friday (excluding NSW public holidays).

For Quickstream technical enquiries please email quickstream@qvalent.com or call 1300 726 370 (Australia) or 0800 777 229 (New Zealand). Quickstream - After Hours

Quickstream - After Hours
After hours assistance is provided for urgent, high severity issues only. First, check that this is not a scheduled maintenance window on the Service Status page.

If required out of normal business hours, call 1300 726 370. If our help desk is unattended, you will be transferred to our answering service with whom you can leave your name, business and phone number. Our on-call support personnel will then return your call as soon as possible.

System Maintenance


Upcoming Maintenance

No upcoming scheduled maintenance.

Recent Maintenance

Qvalent Scheduled Maintenance
17 Sep 2017 04:00 - 17 Sep 2017 07:00

Maintenance events only appear if they are within thirty days of the current date.

Click on an event for more information.

Contact Us
Contact Us

Please use the form below to contact Qvalent with any general questions and information.
For product support please see the support page to contact the Qvalent helpdesk.

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